Need Help? Don't Overlook the FREE Employee Assistance Program

Hi! This is Reace Smith, Head of Communications. I want to share a personal story about what an EAP can do.

Sixteen years ago, my mother-in-law was dealing with some health issues and came to live with us. We had a two-year-old toddler and a newborn at home, I was working full-time and my husband was getting his business off the ground. We agreed to find a place for my mother-in-law to live nearby, but neither of us had the bandwidth to find her the health care she needed or the right assisted living community. At work I shared this dilemma with a co-worker who suggested I call the EAP. I thought the EAP was for free visits for a therapist—I had no idea that they helped with anything else. One week later I had a list of doctors who were taking Medicare and a list of communities to visit that was in the price range we needed. Calling the EAP took so much stress off our plate that we later reached out for daycare help.

The EAP is a great tool to help with more than you think. The LIBERTY Steel EAP offers the following:

• Toll-free telephone assessments and consultations

• Work and life services: childcare and eldercare, financial, legal and identity theft prevention and recovery

• Up to 5 virtual (video or telephonic) counseling sessions, per issue, with a licensed clinician

• Telephonic Life Coaching

• Online Provider Search

• Employer Consultation Services:

  • Management Consultation – Coaching discussions with managers to help employees in need

• Expert content on a range of topics for work, family, life, and money matters

  • Articles, eBooks, podcasts and interactive tools

  • Online toolkits for life transitions and wellbeing support with CareNow

It’s free and it’s confidential. 

There are two ways to reach the EAP:

• Visit one.telushealth.com select “Log In” and enter (Username; metlifeeap | Password: eap) to find a wealth of resources including toolkits, videos, podcasts and more – all designed to help you build your mental, physical, financial, and work wellbeing.

• Confidential and caring assistance is available anytime 24/7 by calling 888-319-7819. Let the EAP guide you to the right support and resources to build better mental health.

Don’t underestimate the power of reaching out. You never know what’s available to you unless you ask.